Mitsubishi

Unregister Mobile App Outlander PHEV – Simple Tutorial

Unregister Mobile App Outlander PHEV

In this guide we will show you how to unregister the mobile app for your Outlander PHEV.

There are a number of reasons you may want to reset the wifi on your Outlander PHEV.  The main reason is that you no longer have access to the mobile phone that had the Mitsubishi Remote Control App installed on it.  Whether you lost it, have a broken screen or are simply having some issues with the app, following this procedure will help you reset the WiFi on your Mitsubishi so you can register a device again.

Follow these steps to unregister the mobile app for your Outlander PHEV.

NB: All steps should be performed within a total of 30 seconds.

    1. Get in the car and close the Drivers door
    2. Press the power button once to enter ACC mode.  The power button glows orange.  DO NOT press the brake pedal.
    3. Switch on the Hazard Lights
    4. On the key fob, alternately press the LOCK and UNLOCK buttons 5 times (10 times in total)
      unregister mobile app outlander phev
    5. Listen for a single BEEP, followed by either 0, 1 or 2 more beeps.
    6. Alternately press the LOCK and UNLOCK buttons on the key fob another 10 times each within 10 seconds, (20 presses. in total).
    7. Listen for a single BEEP, followed by 0 more beeps.
      1. If you hear a single BEEP with no following BEEPs, congratulations the WiFi has been reset successfully.  You can now register 2 phones with the car again.
      2. If you hear BEEPs after the first longer BEEP, then the WIFI reset has been unsuccessful.  Please follow the steps above again completing each as quickly as possible.
    8. Take your phone and connect to the wifi using the details in your vehicle handbook.
    9. Once successfully connect to the vehicle WIFI, you can launch the Remote Control APP which will automatically register the phone the the vehicle.

There you have it,  that is how you unregister mobile app outlander phev.  If you are still having issues resetting your outlander Wifi then please comment below and we will try to help you resolve the issue.

-DB-

New member
Feb 27, 2019
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1
Thanks fo this. Recently changed my mobile to an iPhone 11 Pro and passed my XS on to my wife.

Our phones and the Outlander App stopped working so we have to follow the procedure in your article to reset the WiFi on our PHEV. Took a couple of goes to get it right but it worked out in the end.
 

Jan44

New member
Nov 2, 2020
2
0
1
Oh Dear! I've just installed the relatively new remote control app on my iPhone and deleted the old one. However, I need to de-register the phone and reregister, but try as I might it doesn't happen! I've followed the guidance note exactly. Some versions of the guide say put on hazard flasher others don't. Neither work for me. When I do the first 10 double presses I get long beep and 2 short beeps, but after 2nd 10 double presses I get nothing at all!

Any further suggestions?
 

ChargedAdmin

Administrator
Staff member
Jan 28, 2019
25
1
3
Oh Dear! I've just installed the relatively new remote control app on my iPhone and deleted the old one. However, I need to de-register the phone and reregister, but try as I might it doesn't happen! I've followed the guidance note exactly. Some versions of the guide say put on hazard flasher others don't. Neither work for me. When I do the first 10 double presses I get long beep and 2 short beeps, but after 2nd 10 double presses I get nothing at all!

Any further suggestions?
Hi Jan,
When you do the second set of button presses it should be twenty in total. Is this what you are doing?
 
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Jan44

New member
Nov 2, 2020
2
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Hi Jan,
When you do the second set of button presses it should be twenty in total. Is this what you are doing?
Aah! No I just realised that the second procedure should be 20 not 10. I'll do it tomorrow but I'm sure that was my problem. Many thanks for pointing it out. By the way, the webpage giving that exact info is very odd and quite difficult to read (at least that's my excuse!)

Thanks
 

ChargedAdmin

Administrator
Staff member
Jan 28, 2019
25
1
3
No worries. Thanks for the feedback. I will take a look and see if i can make it a little clearer
 

RhodeHouse

New member
Jun 17, 2021
1
0
1
Hi, I just purchased a 2020 outlander PHEV used and the dealer didn’t have the WiFi password so o could connect is there any way to reset the WiFi password manually or will I have to go to a dealer to get it done?
 

ChargedAdmin

Administrator
Staff member
Jan 28, 2019
25
1
3
Hi, I just purchased a 2020 outlander PHEV used and the dealer didn’t have the WiFi password so o could connect is there any way to reset the WiFi password manually or will I have to go to a dealer to get it done?
The only way to get the WiFi password is from an authorised Mitsubishi dealer or service centre. You will have to bring it in and have them look at it for you.